Take care of your first beforetaking over the world
Creating a mental health app that prioritizes user wellbeing through empathetic design and evidence-based interventions.
Problem Statement
Mental health challenges are becoming increasingly common, yet many individuals still struggle to find accessible and supportive platforms. Existing applications often feel overwhelming, overly clinical, or lack personalization, which can discourage users from seeking help.
Our challenge was to create a mental health application that provides a safe, empathetic, and engaging experience—one that balances professional guidance with a warm and approachable design to encourage consistent use and build trust.
User Research
Instead of conducting direct user interviews, we carried out an environmental and social media analysis to better understand the landscape of mental health needs. By observing discussions on online platforms and reviewing feedback on existing mental health apps, we identified recurring challenges: limited personalization, overly complex or clinical interfaces, and a lack of genuine emotional connection.
These insights highlighted a strong desire for an application that feels approachable and empathetic—more like a supportive companion than a medical tool—providing gentle guidance and fostering a sense of trust and comfort.
Design Solution
We designed an application that emphasizes empathy and accessibility, with a warm, inviting interface inspired by soft color palettes, rounded shapes, and calming visual hierarchy. The tone of voice is crafted through conversational microcopy, ensuring users feel supported rather than judged.
To foster emotional safety, typography choices balance clarity and comfort, while generous spacing prevents cognitive overload. The overall design aims to reduce the “clinical” feel often associated with mental health tools and instead create a safe digital environment.
Key Takeaways
Designing for mental health requires deep empathy, careful consideration of emotional states, and a commitment to accessibility. Every design decision should prioritize user wellbeing over aesthetic preferences.